Policies & General Info

GENERAL INFO

A 50% deposit is required upon booking with the balance charged the day prior to check-in.
CHECK-IN TIME: After 3 pm
CHECK-OUT TIME: 11 am (Late checkout option available)
Our cottages are designed for a maximum of 2 adults only.

NO OUTSIDE VISITORS PERMITTED. Students are welcome to visit with parents staying with us.

NO PETS - In order to maintain our high standard of cleanliness, we must adhere to our no-pet policy.
If you are locked out, use the Ring Doorbell to contact the owners for access.

Post Checkout Fees may apply for damages when guests do not abide by posted policies.

WHAT WE SUPPLY:

All bed and bath linens
Toilet tissue, Kleenex, paper towels, and trash bags
Complimentary soap, shampoo and hand lotion
Dishes, glasses and flatware
Pots, pans and assorted cooking utensils
Assorted other kitchen and dining accessories
Iron, ironing board and hair dryer
Salt, pepper, sugar, and complimentary starter supply of coffee and tea bags
Firewood (in season, typically October through April or as temperatures warrant.)

CANCELLATION POLICY

A full refund, less a $65 service charge, will be made if cancellation is received at least fourteen (14) days prior to the reservation date, thirty (30) days for holidays, special events and during the month of October.

Cancellations received within fourteen (or 30) days, will be issued a gift certificate in the amount of the deposit less a $65 service charge, good toward a future stay of greater than two (2) nights. Gift certificates are valid for two (2) years from the date of cancellation and may not be used on holidays, special event dates or in October.

Sorry, there are no refunds or gift certificates issued on deposits for cancellations received within 72 hours of your stay.

Cancellations received within 24 hours of your stay will be charged the full balance due.

SEVERE WEATHER POLICY

In the event the weather forecasts indicate an imminent threat or strong chance of severe weather, we reserve the right to:

Cancel your reservation should you be scheduled to arrive on or before the day of the weather event is predicted to occur. In this case we would hope to reschedule your visit to an alternate date. If an alternate date is not feasible, you will be refunded in full.
Request you vacate the cottage as soon as possible to prevent you from being stranded and unable to get out. You will be refunded in full for any unused portion of your stay. In all cases there will be no financial penalties. This policy applies mostly to inclement winter weather. However, it also applies to any other type of severe weather event.

GIVING BACK

10% of Autumn Ridge Cottages' net profits are donated back to local non-profit organizations.